“There’s nothing wrong with the car except that it’s on fire” – Murray Walker
Do you work with the Queen or King of the understatement? If you do, it can be difficult to really know when the car is on fire. They may just not really understand the seriousness of the situation or be able to appreciate the impact that inaction can have. It only takes a couple of flaming engines to realize that it would help to know about an issue before any sparks flew. Try to learn your team’s language use so you can detect differences when events are escalating.
Note the office and inter-employee signs so that you can start asking the pertinent questions to your team and fix things up before the fire marshalls are needed to run onto the track.